Privacy Policy
Information We Collect
The Company collects the following information from users.
- Name (including nicknames or pen names)
- Age or date of birth
- Gender
- Occupation, work history, and educational background
- Email address
- Phone number
- Postal address
- Photographs and videos
- IDs used by the user on external services, and any other information that the user has consented to disclose to linked services through the privacy settings of those external services
- Information about the OS and device the user uses, such as OS-generated IDs, device type, and device identifiers
- Usage history of the Company's app, including launch times, input history, and purchase history
Purposes of Use
The Company uses the information collected from users for the following purposes.
- To accept registrations for the Service, and to verify and authenticate users
- To manage users' usage history of the Service
- To process payment of usage fees
- To analyze users' behavioral history within the Service in order to maintain and improve the Service
- To provide users with information about the Company's services
- To respond to inquiries from users
- To respond to acts that violate the Company's terms or applicable laws
- To notify users of changes, suspension, termination, or cancellation of the Service
- To notify users of changes to the Company's terms
- For other purposes related to providing, maintaining, protecting, and improving the Service
Security Measures
Regarding the measures the Company has implemented for the safe management of information collected from users, the Company will respond individually in accordance with applicable laws upon receipt of an inquiry sent to the contact address provided at the end of this Policy.
Disclosure to Third Parties
Of the information the Company collects, the Company will not disclose any information that constitutes "personal data" (as defined in Article 16, Paragraph 3 of the Act on the Protection of Personal Information) to third parties (including parties located outside Japan) without the prior consent of the user, except in the following cases:
- When the handling of personal data is outsourced to an external party
- When the Company or the Service is acquired
- When personal data is jointly used with business partners (when joint use occurs in any specific case, the details will be disclosed separately)
- Other cases where disclosure to third parties is lawfully permitted under applicable laws
Analytics Tools
The Company uses Google Analytics to analyze user access to the Service. Google Analytics uses cookies to collect traffic data. Traffic data is collected anonymously and does not personally identify any individual. Users can refuse the collection of this information by disabling cookies. For details, please check the settings of the browser you use. For more information about Google Analytics, please see here.
Changes to this Privacy Policy
The Company may revise the contents of this Privacy Policy as needed. In such cases, the Company will announce or notify users of the effective date and contents of the revised Privacy Policy by appropriate means.
Contact
If you wish to request disclosure, correction, suspension of use, or deletion of your information, please contact us at the email address below.
- e-space.info@luxgo.jp
In such cases, the Company will verify that the request is made by you in person, by means designated by the Company, such as presentation of a driver's license. For requests for disclosure of information, an administrative fee of JPY 1,000 per request will be charged at the time of application, regardless of whether the disclosure is made.
Business Information
- Business name
- LUXGO Inc.
- Representative
- Keigo Nakagawa
- Business address
- Omiya Building 6F, 5-5-5 Asakusabashi, Taito-ku, Tokyo, Japan
Established: September 13, 2023